Fast & Reliable Shipping – Your Books Delivered with Care

At BooksZest, we understand that when you discover a life-changing book, you want it in your hands as quickly as possible. That’s why we’ve partnered with India’s most trusted courier services to deliver your personal growth journey right to your doorstep. Our comprehensive shipping policy ensures your books reach you safely, quickly, and affordably across India.

From the bustling streets of Mumbai to the serene hills of Shimla, we deliver everywhere in India with the same commitment to speed, safety, and customer satisfaction.

Lightning-Fast Delivery Across India

Free shipping on orders above ₹499 | Express delivery available | 100% secure packaging

Delivery Coverage – We Reach Every Corner of India

️ Metro Cities

Delivery Time: 1-3 Business Days

  • Delhi NCR, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad
  • Same-day delivery available in select areas
  • Multiple delivery attempts
  • Real-time tracking available

️ Tier-2 Cities

Delivery Time: 2-4 Business Days

  • Jaipur, Lucknow, Nagpur, Indore, Bhopal, Vadodara, Coimbatore, Kochi, and 200+ cities
  • Reliable courier network
  • SMS and email tracking updates
  • Secure delivery to residential and office addresses

Tier-3 Cities & Towns

Delivery Time: 3-5 Business Days

  • All district headquarters and major towns
  • Over 1000+ locations covered
  • Extra care for fragile packaging
  • Local courier partner network

️ Remote Areas

Delivery Time: 4-7 Business Days

  • Hill stations, remote villages, and hard-to-reach locations
  • Special packaging for challenging terrain
  • India Post partnership for maximum coverage
  • Additional care for weather-sensitive routes

Shipping Charges – Transparent & Affordable

Standard Shipping Rates

FREE SHIPPING

₹0

On orders above ₹499

  • All locations across India
  • Standard delivery timeframes
  • Secure packaging included
  • Real-time tracking

STANDARD SHIPPING

₹49

For orders below ₹499

  • Same reliable delivery network
  • Standard timeframes apply
  • Full insurance coverage
  • Multiple delivery attempts

EXPRESS DELIVERY

₹99

Priority shipping

  • Next-day delivery in metro cities
  • 1-2 days in Tier-2 cities
  • Priority handling
  • Extended tracking updates

CASH ON DELIVERY

+₹25

Additional handling fee

  • Pay when you receive
  • Available in 500+ cities
  • Exact change appreciated
  • Standard delivery times

Order Processing – From Click to Ship

⚡ How We Process Your Order

  1. Order Confirmation (Within 15 minutes): You’ll receive an email and SMS confirming your order details
  2. Payment Verification (Within 1 hour): Our system verifies payment and updates order status
  3. Inventory Check (Within 2 hours): We confirm book availability and reserve your items
  4. Quality Check & Packaging (Within 6 hours): Each book is inspected and carefully packaged
  5. Dispatch (Within 24 hours): Your order is handed over to our courier partner
  6. Tracking Available: Real-time tracking information sent via SMS and email

Processing Times

  • Business Days: Orders placed Monday-Friday before 2:00 PM IST are processed the same day
  • Weekend Orders: Orders placed on Saturday after 2:00 PM or Sunday are processed on Monday
  • Holiday Processing: Orders during national holidays are processed on the next business day
  • Express Orders: Priority processing within 4 hours during business days

Packaging Standards – Books That Arrive Perfect

️ Our Packaging Promise

Every book is treated like a precious treasure because we know it might be the one that changes your life.

Individual Book Protection

  • Bubble wrap for delicate covers
  • Protective cardboard backing
  • Moisture-resistant packaging
  • Corner protection for hardcovers

Secure Packaging

  • Sturdy corrugated boxes
  • Multiple layers of protection
  • Tamper-evident sealing
  • Fragile handling labels

Packaging Process

Quality Inspection

  • Visual inspection for any defects
  • Verification against order details
  • Check for publisher authenticity
  • Ensure correct edition and language

Careful Packaging

  • Clean, dust-free wrapping
  • Protective materials based on book type
  • Climate-appropriate packaging
  • Special care for limited editions

️ Labeling & Documentation

  • Clear delivery address labels
  • Order invoice included
  • Handling instructions for courier
  • Return policy information

Our Shipping Partners – Trusted Network

We’ve partnered with India’s most reliable courier services to ensure your books reach you safely:

BlueDart Express

Primary Partner for Metro Cities

  • Next-day delivery in major cities
  • Real-time tracking
  • Signature confirmation
  • Insurance coverage included

DTDC Courier

Extensive Network Coverage

  • Reaches remote locations
  • Reliable tracking system
  • Multiple delivery attempts
  • Local area expertise

India Post

Maximum Coverage Partner

  • Reaches every Indian PIN code
  • Speed Post service
  • Government reliability
  • Affordable for remote areas

‍♂️ Delhivery

Technology-Driven Delivery

  • Advanced tracking technology
  • Flexible delivery options
  • SMS and email updates
  • Excellent customer service

Order Tracking – Know Where Your Books Are

Multiple Ways to Track Your Order

Email Tracking

  • Instant order confirmation
  • Dispatch notification with tracking number
  • Delivery updates
  • Delivery confirmation

SMS Updates

  • Real-time status updates
  • Out-for-delivery notifications
  • Delivery attempt alerts
  • Customer care contact info

Online Tracking

  • BooksZest account dashboard
  • Direct courier website tracking
  • Mobile app tracking
  • WhatsApp status updates (optional)

Tracking Information Includes

  • Order Confirmation: Order placed and payment confirmed
  • Processing: Order being prepared for shipping
  • Dispatched: Package handed over to courier partner
  • In Transit: Package on the way to your city
  • Out for Delivery: Package with local delivery agent
  • Delivered: Package successfully delivered
  • Exception Handling: Any delivery issues or delays

Delivery Options – Choose What Works for You

Home Delivery

  • Direct to your doorstep
  • Convenient and secure
  • Signature required for high-value orders
  • Safe delivery to building security if absent
  • Multiple delivery attempts (up to 3)

Office Delivery

  • Delivered to your workplace
  • Business hours delivery preferred
  • Reception or security desk delivery
  • Corporate bulk order friendly
  • Professional handling

Alternative Address

  • Friend’s or relative’s address
  • Gift delivery options
  • Temporary address delivery
  • Special delivery instructions
  • Recipient notification available

⚠️ Delivery Challenges & Solutions

Common Delivery Issues & Our Solutions

Customer Not Available

Our Solution:

  • Up to 3 delivery attempts
  • Advance SMS/call before delivery
  • Alternative delivery time scheduling
  • Safe delivery to building security
  • Pickup from local courier office option

Incorrect Address

Our Solution:

  • Immediate customer contact for clarification
  • Address correction within 24 hours
  • No additional charges for address updates
  • GPS verification for accurate delivery

️ Weather Delays

Our Solution:

  • Proactive communication about delays
  • Extra protective packaging
  • Priority delivery once weather clears
  • Flexible delivery scheduling

Special Shipping Services

Gift Delivery Service

Make someone’s day special with our gift delivery service:

  • Gift Wrapping: Beautiful, professional gift wrapping available (₹49)
  • Personal Message: Include a personalized greeting card
  • Surprise Delivery: Coordinate surprise deliveries
  • Gift Receipt: Special receipt without price information
  • Festival Delivery: Special delivery for occasions

Corporate Shipping

  • Bulk Order Handling: Special rates for orders above 20 books
  • Multiple Address Delivery: Send different books to different employees
  • Corporate Packaging: Branded packaging options available
  • Invoice Management: Centralized billing and documentation
  • Dedicated Support: Assigned relationship manager

International Shipping

International Delivery (Coming Soon)

We’re working on expanding our shipping network internationally. Expected launch: Q2 2024

  • Priority Countries: USA, Canada, UK, Australia, UAE, Singapore
  • Estimated Delivery: 7-14 business days
  • Shipping Charges: Based on weight and destination
  • Customs Support: Complete documentation assistance

Want to be notified when international shipping launches? Email us at bookszest@gmail.com

Shipping Support

Need Help with Your Delivery?

Call Our Shipping Helpline

+91-9990115559
Monday to Saturday
9:00 AM to 7:00 PM IST
Dedicated shipping support team

✉️ Email Support

bookszest@gmail.com
Response within 4 hours
Include order number and tracking ID
Detailed shipping assistance

Live Chat

Available on website
Monday to Saturday
9:00 AM to 7:00 PM IST
Instant tracking and delivery help

BooksZest Fulfillment Center

BooksZest
156-D, Sarai Julaina
New Delhi – 110025
India

❓ Shipping FAQs – Quick Answers

Can I change my delivery address after placing the order?

Yes! You can change your delivery address within 24 hours of placing the order. Call us at +91-9990115559 or email shipping@bookszest.com with your order number and new address details.

What if I’m not available during delivery?

Our courier partners make up to 3 delivery attempts. We’ll also try to deliver to your building security or leave it with a trusted neighbor (with your permission). You can also pick up from the local courier office.

Is same-day delivery available?

Yes! Same-day delivery is available in select areas of Delhi, Mumbai, Bangalore, and Pune for orders placed before 11:00 AM. Additional charges of ₹149 apply.

Can I track my order in real-time?

Absolutely! Once your order is dispatched, you’ll receive a tracking number via SMS and email. You can track your package on our website, courier partner’s website, or call our helpline for updates.

What happens if my package is damaged during shipping?

If your book arrives damaged due to shipping, please contact us immediately at +91-9990115559. We’ll send a replacement at no cost and arrange return pickup of the damaged item. All our shipments are insured.

Do you deliver to P.O. Box addresses?

We recommend providing a physical address for faster delivery. However, we can deliver to P.O. Boxes through India Post in locations where it’s the primary delivery option. Please call us to confirm availability for your area.

Customer Shipping Experiences

What Our Customers Say About Our Shipping

“Ordered a book on Tuesday evening, received it Thursday morning in perfect condition. The packaging was excellent, and I loved the tracking updates. BooksZest has set the bar high!”

– Amit K., Bangalore

“I live in a small town in Himachal Pradesh, and most online stores don’t deliver here. BooksZest not only delivered but the book arrived in 4 days, beautifully packaged. Impressed!”

– Sneha R., Dharamshala

“The delivery person called before arriving, was very polite, and even waited while I checked the books. This level of service is rare these days. Thank you!”

– Dr. Pradeep M., Chennai

Ready to Receive Your Life-Changing Books?

With our reliable shipping network and customer-first approach, your next breakthrough read is just days away!

At BooksZest, we don’t just deliver books—we deliver transformation.

Every package is handled with care because we know it might contain the book that changes your life forever. Your growth journey is our priority, from click to doorstep.

Questions about shipping? Contact us at bookszest@gmail.com or call +91-9990115559