At BooksZest, we believe that excellent customer service is just as important as curating life-changing books. Whether you have a question about our collection, need help with an order, want personalized book recommendations, or simply want to share your reading journey with us, we’re here to listen and help.
Our dedicated team is passionate about books and committed to making your experience with BooksZest exceptional. Every inquiry matters to us, and we’re proud to offer multiple ways to connect with real people who care about your reading goals.
Available Monday-Saturday | Quick Response Guaranteed | Personal Touch Always
+91-9990115559
Monday to Saturday
9:00 AM – 7:00 PM IST
Instant help with orders, recommendations, and any questions you have!
bookszest@gmail.com
Response Time:
Within 4 hours
Detailed queries, special requests, and comprehensive support via email.
Available on Website
Instant Response
While browsing our site
Quick questions, immediate help while you’re shopping for books.
156-D, Sarai Julaina
New Delhi – 110025
Store Hours:
Mon-Fri: 9AM-7PM
Sat: 10AM-6PM
Personal consultations, book browsing, and face-to-face discussions.
Email: bookszest@gmail.com
Phone: +91-9990115559 (ask for Book Experts)
Get personalized book suggestions based on your goals, interests, and reading level.
Email: bookszest@gmail.com
Phone: +91-9990115559 (Corporate Sales)
Special pricing, custom solutions, and dedicated support for organizations.
Email: bookszest@gmail.com
Phone: +91-9990115559 (Order Support)
Track orders, resolve shipping issues, and handle delivery concerns.
Email: bookszest@gmail.com
Phone: +91-9990115559 (Returns Team)
Hassle-free returns, exchanges, and refund processing.
Email: bookszest@gmail.com
Phone: +91-9990115559 (Billing Support)
Payment issues, invoice requests, and billing inquiries.
Email: bookszest@gmail.com
Mail: Privacy Officer, BooksZest
Data privacy concerns, legal inquiries, and compliance matters.
BooksZest
156-D, Sarai Julaina
New Delhi – 110025
India
Monday – Friday: 9:00 AM to 7:00 PM
Saturday: 10:00 AM to 6:00 PM
Sunday: Closed
Lunch break: 1:00 PM – 2:00 PM
Immediate
Instant help during business hours
< 2 Minutes
Quick responses while browsing
< 4 Hours
Detailed responses via email
< 4 Hours
Comprehensive form responses
If we don’t meet these response times, we’ll make it right with a special discount on your next order!
“I called BooksZest confused about which productivity book to start with. Not only did they give me perfect recommendations, but they also called me back a month later to see how I was doing with the book. Amazing personal touch!”
“My order got delayed during festival season, and I was worried about getting my books on time. Their customer service team personally coordinated with the courier and ensured I got my books the very next day. Exceptional service!”
“I needed 50 books for our company’s leadership program. The corporate team not only gave us great bulk pricing but also helped us create a complete 12-month reading program with implementation guides. They really care about results!”
Response times depend on contact method:
We pride ourselves on quick, helpful responses!
Absolutely! We’d love to meet you in person.
Store Location: 156-D, Sarai Julaina, New Delhi – 110025
Hours: Mon-Fri: 9AM-7PM, Sat: 10AM-6PM, Closed Sunday
What you can do:
Yes! This is one of our favorite services.
How to get recommendations:
What we need to know: Your goals, current challenges, reading level, time availability, and previous books you’ve enjoyed.
We love helping people find books that will genuinely change their lives!
Multiple ways to track and resolve shipping concerns:
Order Tracking:
Shipping Issues:
We’re passionate about books and even more passionate about helping you find the ones that will change your life. Don’t hesitate to reach out – we’re here to help!
At BooksZest, every conversation is an opportunity to help transform a life through books.
We’re not just a bookstore – we’re your partners in personal growth and transformation.
Looking forward to hearing from you and helping you discover your next life-changing book!
After we help resolve your inquiry, we follow up within a week to ensure you’re completely satisfied. Your success with BooksZest is our success!